Choose specialist personal injury solicitors you can trust


Every injury claim is different, so please rest assured that when you call us, the first thing we will do is listen to you and then offer advice to help you decide whether to proceed with your claim or not.

We are regulated by the Solicitors Regulation Authority, any conversation you have with us in confidence and absolutely without obligation. Any advice we offer with regard to making a claim will also be absolutely impartial: if we don’t feel that you have a strong enough case, we will tell you so. However, in case you’d like to know more about personal injury claims before you call, here are some of the questions we are most commonly asked.

Select A FAQ Topic

General Personal Injury

It was an accident, I don’t know if I should claim or not?

If you are injured in an accident or as a result of someone else’s carelessness, you are entitled to compensation for the pain and suffering you have incurred. It is your decision whether you wish to seek the compensation you are entitled to. We are here to make sure that you get what you are entitled to.

What if I decide I don’t wish to proceed?

For our Personal Injury work we work on a no win no fee arrangement as we believe everyone, no matter what their financial situation, should have access to justice. Because our lawyers work hard to prepare sound, solid cases for clients like you, it is natural that we are likely to incur costs whilst doing so.

We won’t charge you for the initial discussion and will fund your claim on a no win no fee basis. In the exceptional circumstances that you unreasonably fail to continue with your claim against our advice, then we will reserve the right to seek our legal costs from you.

I’m not sure if I have a genuine claim?

Our specialist panel of personal injury experts can discuss this with you. Our initial conversation with you is free of charge and completely obligation free.

How many years after an injury can I claim?

In the UK, there is a general rule that a personal injury claim must be brought within three years of the date the injury occurred or the date in which you realised that your injury was linked to a particular accident.

However, if you were involved in an accident abroad then different time frames apply within which you must bring your claim. Our expert personal injury lawyers will be able to assist you.

Can I claim in the accident happened abroad?

Yes of course. Accidents happen every day, no matter where in the world you are

How long will my claim take?

We understand how anxious you are to settle matters and therefore, we make every effort to settle claims as quickly as possible. A simple, uncomplicated claim can be completed within a few months, however each claim is unique and will depend upon the particular circumstances of your accident

Will I need to attend Simply Legal’s office?

No not at all. It is in fact rare that you will need to see a lawyer in person. Our lawyers can also gather the facts they need and advise you of the next steps to take entirely by phone, email or post.

Road Traffic Accident’s

Do I need photographs of my injuries?

The more information you can provide us with regards to the circumstances of your accident and extent of your injuries, the stronger your case will be. It’s helpful to provide us with:

  • Any relevant photographs of the site of the accident.
  • Names and addresses of any witnesses
  • Police and medical reports
What happens if I was hit by an uninsured or untraced driver?

If we are unable to trace the driver responsible for your accident, we will process your claim through the Motor Insurers’ Bureau.

If the driver at fault for your accident is not insured or cannot be traced, we can still proceed with your claim through an organisation known as the Motor Insurers Bureau. The MIB is an organisation funded through the contributions made by every motor insurance company in the country whose purpose is to pay compensation to innocent victims of an accident in these circumstances.

What types of injuries can you claim for?

There is a wide range of diverse personal injury claims you can claim for, but common injuries are:

  • Slips, trips and falls
  • Injury at Work
  • Car Accident
Who can claim car accident compensation?

You may think that only drivers can claim compensation for road accidents, but this isn’t the case. You can seek compensation for car accident injuries if you were a driver, a passenger, a pedestrian or if the injuries were caused by a car accident when you were riding a bike, a motorcycle or a horse.

If a child is involved in an accident, their parent or guardian can pursue a compensation claim on their behalf and act as the Litigation Friend.

How do I start a car accident claim?

Your first step when you are making a car accident compensation claim is to call us for a free consultation to talk about your case. We will talk you through your options following information which you have given. If you don’t know whether you are eligible for compensation, our team will be able to offer you expert advice.

All you need to do at this stage is to provide us with the details of the car accident and your injuries, giving as much information as you can. Provide your registration details and those of the other party if you know them, and the precise location where the accident took place. Using these details, we can assess your claim and then recommend the most appropriate course of action.

The next step is for us to contact the person or people you believe to have been partially or fully responsible for your accident. On your behalf, we will let them know that you’ll be seeking compensation for your injuries along with any associated damages.

We will handle everything on your behalf, using our legal expertise to progress the claim quickly and efficiently. Crucially, we will keep you updated with the latest developments as they happen. You don’t need to worry about the claim once you’ve been through the initial steps. All you need to do is concentrate on your recovery. With the right solicitor, making a compensation claim shouldn’t be an added stress.

What should I do after a car accident?

It’s very easy to panic immediately after an accident, not knowing what to do or what action to take. Road traffic accidents can be very upsetting for all involved, so it’s only natural if you’re not thinking straight at the time. There are however a few steps that you should take if you are able to, such as:

  • Seek medical assistance if this is needed straightaway.
  • Call the police as soon as possible to report the accident and ensure that all the details are recorded officially. If you can, get a copy of the police report.
  • Take photographs of your injuries, the scene of the accident and the damage to the car, bike or other property as soon as possible after the accident.
  • Get contact details of any people who saw what happened and who may be willing to provide a witness statement in any legal case.
What documents should I keep after an accident?

It can also be very useful to keep hold of any documentation you receive that relates to your claim.

You may also want to keep receipts for any other costs related to the accident, such as having to take a taxi to work or the hospital because your car is too damaged or you don’t feel able to drive. Finally, ask your employer for a letter confirming the number of work hours you have lost as a result of your injuries. We can use this to demonstrate a loss of income.

An extra step which could support your claim for compensation is to keep a daily diary starting immediately after the accident and covering the full period of your recovery. Begin with a detailed description of the accident, including every detail you can remember even if it doesn’t seem particularly important or relevant. You should then keep a record of your recovery, including all of the details of your medical care, your emotional state during each day and the difficulties you encounter as a result of your injuries. This can be used to prove to the court how the accident has affected your life and changed it for the worse.

Accidents At Work

What are the main causes of work injuries?

Injuries at work tend to happen when safety measures are either not put in place, or when they are not observed or enforced. Common causes include faults in poorly maintained equipment, as well as poorly assembled structures such as scaffolding and racking. Spillages that aren’t cleaned up quickly or thoroughly enough can cause falls, while a lack of training or personal protective equipment can cause serious workplace injuries. Accidents with vehicles such as forklift trucks are also common, especially on construction sites and industrial environments.

What must employees prove for a work accident compensation claim?

In some ways, accident at work claims are quite straightforward. We must be able to prove that your employer failed in their duty to ensure a safe working environment for all employees. Specifically, that they failed in their legal obligation to remove or reduce a hazard that caused your accident. If a court finds that the employer could have taken reasonable steps to prevent your accident, it is likely that your claim will be successful.

Is there a work accident claim time limit?

If you have an accident at work, it is recommended you contact as soon as possible to discuss making a claim. In the UK, there is a time limit of three years for making a claim following a workplace accident. After this deadline has passed, you may not be able to claim compensation.

What is contributory negligence?

Contributory negligence is a term used to describe a situation in which you, the injured party, is found to be partly to blame for the accident. This doesn’t mean that you can’t successfully claim compensation, as the other party is still partly responsible for what happened. If you aren’t sure whether you have a valid claim due to the issue of contributory negligence, consult the experienced team at Simply Legal for expert advice.

Should I make a complaint as part of my personal injury claim?

If you spot a workplace danger before an accident happens, it is a very good idea to report it to your employer in the most formal manner possible. However, some employers only act once the damage is done. An accident at work compensation claim could be the wake-up call they need to improve safety and prevent accidents happening to anyone else. 

How to claim work accident compensation?

First of all, we need to know the important details about your accident, such as where and how the accident happened and about your personal injuries.

If you received any medical treatment or there were any witnesses to the accident, particularly from work colleagues, we’ll ask for these details along with copies of any photos that were taken relating to the accident.

We will then review your case based on the details you provide, and assess how successful your work accident claim is likely to be.

If you require medical treatments and/or rehabilitation support after a work accident, it’s vital to contact us immediately so we can assist with your rehabilitation as soon as possible.

Will my accident at work case be on a ‘no win no fee’?

Compensation in Personal Injury cases is never guaranteed, but you’ll never be left out of pocket for seeking justice for what happened. Our solicitors will only ever provide you with a realistic assessment of your case and your chances of claiming compensation, and you won’t have to pay a penny unless we win on your behalf. Call us for a free consultation on 03300 552 955 and we’ll be happy to help you or fill in this contact form and one of our team will get straight back to you.

I was injured in work, can I make a claim?

Your employer owes a duty to all their employees to keep them safe from hazard and harm at work. Therefore, as long as you can prove that they breached that duty and their breach caused you damage, you can claim against your employer for an injury sustained while at work.

Should I accept an offer of compensation made voluntarily by my employer?

This is up to you, however, bear in mind that it is highly likely that your employer will offer you less than what you could be awarded if you make a claim and without obtaining a report from the medical expert and having one of our specialist personal injury lawyers assess your claim, it is impossible to accurately assess the value of your claim. If you accept such an offer, there is little chance of reopening negotiations at a later date.

Do I need photographs of my injuries?

The more information you can provide us with regards to the circumstances of your accident and extent of your injuries, the stronger your case will be. It’s helpful to provide us with:

  • Any relevant photographs of the site of the accident.
  • Names and addresses of any witnesses
  • Police and medical reports

Accidents In Public

Will my road defect case be on a ‘no win no fee’?

Compensation in Personal Injury cases is never guaranteed, but you’ll never be left out of pocket for seeking justice for what happened. Our solicitors will only ever provide you with a realistic assessment of your case and your chances of claiming compensation, and you won’t have to pay a penny unless we win on your behalf. Call us for a free consultation on 03300 552 955 and we’ll be happy to help you or fill in this contact form and someone from our team will get straight back to you.

Fee’s & Compensation

Will I have to pay for the examination?

Unless there are exceptional circumstances, such as failing to co-operate with us or the claim is proven to be fraudulent, then you will not have to pay for the medical examination and report.

Do you offer no win no fee?

Yes we do, if your claim is unsuccessful you will not be charged, unless you breach the terms of your written agreement.

How much money can I receive?

It is difficult to assess at this time without reviewing the detail of your injuries and how they impacted you. We will be able to discuss in detail your injuries, how they affected you and provide you with their initial expert opinion.


Will I need a medical?

It is standard that every personal injury claim will need a report from a medical expert to comment on the nature and extent of your injuries to support your claim. We will arrange this on your behalf with a suitably qualified expert in your location and it’s a very quick and simple process. Any personal injury claims require detailed medical reports, and the more supportive medical evidence we can produce, the stronger your claim will be.

What if I have already been seen by my GP, do I still need a medical?

Even though you have been examined by your GP, we normally require that you be examined by one of our independent medical experts who will verify the nature and extent of your injuries.

Motorcycle Accident’s

Can I make a motorcycle accident claim?

If you have been injured in a motorbike accident within the last three years, and the accident was caused by another road user, then you should consider making a claim.

Which injuries do I have to sustain to make a motorcycle accident claim?

Motorbike injuries can vary considerably depending on the seriousness of the accident.

There is no set list of injuries covered by motorcycle compensation claims but these can be both physical and psychological. We have also supported the family members of motorcyclists killed by the irresponsible actions of other road users.

If you are unsure as to whether you can make a motorcycle accident claim, speak to our team of experts for free advice on 03300 552 955.

How much will it cost me to make a motorcycle accident claim?

We have different funding choices available, which we can talk you through. They include what is often referred to as a ‘no win, no fee’ option. More details of this can be found here.

How much compensation can I get from a motorcycle accident claim?

The amount of personal injury compensation you could be entitled to depends on the extent of your injuries and the financial, physical and emotional impact it has had on you and your family.

We can give you an idea of what you could be entitled to after reviewing details of your case.

We will make sure you are given a realistic estimate of how much compensation you are likely to receive.

If I make a motorcycle accident claim, how long will it take to get my compensation?

Every motorbike accident claim is different and some take longer than others.

You can be assured that we will always aim to settle your motorcycle accident claim as quickly as possible.

Let’s Work Together